As clients demand a more inclusive and participative approach, solid facilitation skills are essential to the success of projects, big and small. This video shows you what to do and what not to do in order to be an effective facilitator...

All presenters know that good presentation eye contact is important for an engaged audience. This vital connection can give the presenter immediate feedback from the audience; are they listening, excited, interested or bored. With good presentation preparation you will be able to avoid a bored audience, deliver an engaging presentation and be prepared to close that important sale.